{"id":756,"date":"2023-09-14T10:12:32","date_gmt":"2023-09-14T10:12:32","guid":{"rendered":"https:\/\/tcfirm.nl\/?p=756"},"modified":"2026-08-06T11:38:34","modified_gmt":"2026-08-06T11:38:34","slug":"achmea","status":"publish","type":"case","link":"https:\/\/tcfirm.nl\/en\/case\/achmea\/","title":{"rendered":"Achmea<\/a>"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n

Sander Zandbergen and his team are responsible for Achmea's entire archive environment, which runs on a multitude of servers with OpenText Archive Center and Content Server. Monitoring these different servers is quite a time-consuming task. \u201cWe used various OpenText tools such as Content Server Informant, Monitoring Agent, and Performance Analyzer. While these tools essentially served their purpose, Fuse offers a lot more value compared to separate tools, making it more consistent and straightforward,\u201d according to Sander.<\/p>\n\n\n\n

\u201cThe people at OpenText first introduced us to FUSE as a product, which tcf. then successfully purchased and implemented. The advantage of working with tcf.: a more direct line of communications than we would have had with OpenText itself.\u201d<\/p>\n\n\n\n

Sander continues: \u201cVILT provided a demo of their SolEx (Solution Extension) Fuse that highlighted its potential and our need of the product, and we were very excited about it.\u201d According to senior infrastructure specialists Armand Fr\u00e8rejean and Rogier van Kerkhof, a strict requirement was that Achmea's IT team could replace the current monitoring system and then phase it out.<\/p>\n\n\n\n

A significant advantage Fuse offers is that you don't need to log in to the servers themselves as frequently, since the Fuse interface can be accessed via a web browser. Fuse is very user-friendly; you can quickly identify where a problem occurs and take action. The dashboard alerts you to errors and you can receive push notifications about these alerts via email. You can even use their time machine functionality to go back in time and determine what went wrong when. Achmea enterprise architect Erik Gordebeke mentioned, \u201cFuse is a solution with a centralized and clear dashboard.\u201d<\/p>\n\n\n\n

Since Achmea 's servers are hosted in the cloud, the servers and Fuse are available from any location with internet access.<\/p>\n\n\n\n

The short and intensive collaboration with tcf. was crucial, Achmea specialists Sander Zandbergen, Erik Gordebeke, Armand Fr\u00e8rejean, and Rogier van Kerkhof say. \u201cAfter the implementation, we immediately organized a feedback session to openly share our findings and challenges. The first improvement proposals from Achmea's side were promptly incorporated into the product, and we tackled problems and challenges together. tcf. walk the talk, and FUSE meets all our expectations.\u201d<\/p>\n\n\n\n

Arno Jellema from tcf. mentioned: \"This implementation is an example of our successful ecosystem. Working with our partners, we can execute and complete projects quickly and professionally, so our customers benefit from the best solutions regarding Customer eXperience, xECM, and Vendor Invoice Management.\"<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Achmea\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"featured_media":1421,"template":"","meta":{"_acf_changed":true,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-756","case","type-case","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nAchmea - TCF<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tcfirm.nl\/en\/case\/achmea\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Achmea - TCF\" \/>\n<meta property=\"og:description\" content=\"Achmea is het co\u00f6peratieve moederbedrijf van merken als Centraal Beheer, Interpolis en Zilveren Kruis. Met 10,2 miljoen klanten is het de grootste verzekerings\u00admaatschappij van Nederland. Achmea zorgt ervoor dat het leven van mensen door kan gaan op momenten dat het er echt toe doet. Vanaf de oprichting in 1811 is Achmea er door en voor de klanten \u00e9n voor de samenleving.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tcfirm.nl\/en\/case\/achmea\/\" \/>\n<meta property=\"og:site_name\" content=\"TCF\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-06T11:38:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tcfirm.nl\/wp-content\/uploads\/2023\/09\/achmea-logo-e1698306281860.png\" \/>\n\t<meta property=\"og:image:width\" content=\"670\" \/>\n\t<meta property=\"og:image:height\" content=\"243\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tcfirm.nl\\\/case\\\/achmea\\\/\",\"url\":\"https:\\\/\\\/tcfirm.nl\\\/case\\\/achmea\\\/\",\"name\":\"Achmea - TCF\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/tcfirm.nl\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/tcfirm.nl\\\/case\\\/achmea\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/tcfirm.nl\\\/case\\\/achmea\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/tcfirm.nl\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/achmea-logo-e1698306281860.png\",\"datePublished\":\"2023-09-14T10:12:32+00:00\",\"dateModified\":\"2026-08-06T11:38:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/tcfirm.nl\\\/case\\\/achmea\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/tcfirm.nl\\\/case\\\/achmea\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/tcfirm.nl\\\/case\\\/achmea\\\/#primaryimage\",\"url\":\"https:\\\/\\\/tcfirm.nl\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/achmea-logo-e1698306281860.png\",\"contentUrl\":\"https:\\\/\\\/tcfirm.nl\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/achmea-logo-e1698306281860.png\",\"width\":670,\"height\":243,\"caption\":\"Achmea logo\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/tcfirm.nl\\\/case\\\/achmea\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/tcfirm.nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Achmea\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/tcfirm.nl\\\/#website\",\"url\":\"https:\\\/\\\/tcfirm.nl\\\/\",\"name\":\"TCF\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/tcfirm.nl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Achmea - TCF","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tcfirm.nl\/en\/case\/achmea\/","og_locale":"en_US","og_type":"article","og_title":"Achmea - TCF","og_description":"Achmea is het co\u00f6peratieve moederbedrijf van merken als Centraal Beheer, Interpolis en Zilveren Kruis. Met 10,2 miljoen klanten is het de grootste verzekerings\u00admaatschappij van Nederland. Achmea zorgt ervoor dat het leven van mensen door kan gaan op momenten dat het er echt toe doet. Vanaf de oprichting in 1811 is Achmea er door en voor de klanten \u00e9n voor de samenleving.","og_url":"https:\/\/tcfirm.nl\/en\/case\/achmea\/","og_site_name":"TCF","article_modified_time":"2026-08-06T11:38:34+00:00","og_image":[{"width":670,"height":243,"url":"https:\/\/tcfirm.nl\/wp-content\/uploads\/2023\/09\/achmea-logo-e1698306281860.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/tcfirm.nl\/case\/achmea\/","url":"https:\/\/tcfirm.nl\/case\/achmea\/","name":"Achmea - TCF","isPartOf":{"@id":"https:\/\/tcfirm.nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/tcfirm.nl\/case\/achmea\/#primaryimage"},"image":{"@id":"https:\/\/tcfirm.nl\/case\/achmea\/#primaryimage"},"thumbnailUrl":"https:\/\/tcfirm.nl\/wp-content\/uploads\/2023\/09\/achmea-logo-e1698306281860.png","datePublished":"2023-09-14T10:12:32+00:00","dateModified":"2026-08-06T11:38:34+00:00","breadcrumb":{"@id":"https:\/\/tcfirm.nl\/case\/achmea\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/tcfirm.nl\/case\/achmea\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/tcfirm.nl\/case\/achmea\/#primaryimage","url":"https:\/\/tcfirm.nl\/wp-content\/uploads\/2023\/09\/achmea-logo-e1698306281860.png","contentUrl":"https:\/\/tcfirm.nl\/wp-content\/uploads\/2023\/09\/achmea-logo-e1698306281860.png","width":670,"height":243,"caption":"Achmea logo"},{"@type":"BreadcrumbList","@id":"https:\/\/tcfirm.nl\/case\/achmea\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/tcfirm.nl\/"},{"@type":"ListItem","position":2,"name":"Achmea"}]},{"@type":"WebSite","@id":"https:\/\/tcfirm.nl\/#website","url":"https:\/\/tcfirm.nl\/","name":"TCF","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/tcfirm.nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/tcfirm.nl\/en\/wp-json\/wp\/v2\/case\/756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tcfirm.nl\/en\/wp-json\/wp\/v2\/case"}],"about":[{"href":"https:\/\/tcfirm.nl\/en\/wp-json\/wp\/v2\/types\/case"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tcfirm.nl\/en\/wp-json\/wp\/v2\/media\/1421"}],"wp:attachment":[{"href":"https:\/\/tcfirm.nl\/en\/wp-json\/wp\/v2\/media?parent=756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}