{"id":4589,"date":"2025-11-22T13:57:42","date_gmt":"2025-11-22T13:57:42","guid":{"rendered":"https:\/\/tcfirm.nl\/?p=4589"},"modified":"2026-04-01T07:37:24","modified_gmt":"2026-04-01T07:37:24","slug":"de-impact-van-de-european-accessibility-act-op-digitale-documenten-en-klantcommunicatie","status":"publish","type":"post","link":"https:\/\/tcfirm.nl\/en\/de-impact-van-de-european-accessibility-act-op-digitale-documenten-en-klantcommunicatie\/","title":{"rendered":"De impact van de European Accessibility Act op digitale documenten en klantcommunicatie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4589\" class=\"elementor elementor-4589\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1238d084 e-flex e-con-boxed e-con e-parent\" data-id=\"1238d084\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21ae889e elementor-widget elementor-widget-text-editor\" data-id=\"21ae889e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><strong>Waarom digitale documenten cruciaal zijn<\/strong>\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">Een groot deel van de digitale toegankelijkheid draait om documenten. Facturen, polisvoorwaarden, offertes en klantbrieven moeten sinds 2025 toegankelijk zijn voor iedereen. Toch is dit vaak een onderbelicht onderdeel van EAA-compliance.\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>De uitdaging<\/strong>\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">Veel organisaties werken met handmatige documentprocessen of verouderde sjablonen. Dat maakt het bijna onmogelijk om consistent toegankelijke uitvoer te genereren. Handmatige correcties zijn tijdrovend en foutgevoelig.\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>De oplossing: OpenText Output Transformation Server<\/strong>\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">Als specialist in digitale document- en procesautomatisering helpt tcf. organisaties om aan deze nieuwe wet te voldoen. Met de Automated Output Accessibility add-on van OpenText Output Transformation Server worden documenten toegankelijk gemaakt door tabellen, secties, velden en afbeeldingen te identificeren, alternatieve tekst in te voegen en toepasselijke tags toe te passen. Zo maakt tcf. digitale toegankelijkheid een vast onderdeel van uw communicatieproces. Daardoor voldoet u structureel aan de wet, zonder extra handmatig werk.\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Voordelen voor uw organisatie<\/strong>\u00a0<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Structurele naleving van de EAA;\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Effici\u00ebntere documentprocessen;\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Minder handmatige aanpassingen;\u00a0<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Verbeterde klantervaring voor iedereen.\u00a0<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>Integratie met bestaande systemen<\/strong>\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">OpenText sluit naadloos aan op SAP, CRM- en ERP-omgevingen. Zo blijft uw huidige werkwijze intact, maar worden alle uitgaande documenten automatisch toegankelijk.\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Meer weten?<\/strong>\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">Ontdek hoe u met <a href=\"https:\/\/tcfirm.nl\/exstream\/\" target=\"_blank\" rel=\"noreferrer noopener\">OpenText Exstream<\/a> volledig toegankelijke documenten kunt genereren en voldoet aan de EAA. Neem contact op met tcf.\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd7da08 elementor-widget elementor-widget-n-accordion\" data-id=\"cd7da08\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2150\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2150\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hoe weet ik of mijn documenten voldoen aan de European Accessibility Act?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2150\" class=\"elementor-element elementor-element-c5d2d22 e-con-full e-flex e-con e-child\" data-id=\"c5d2d22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b059d05 elementor-widget elementor-widget-text-editor\" data-id=\"b059d05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW183411263 BCX0\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW183411263 BCX0\">Controleer of uw documenten voldoen aan de <\/span><span class=\"NormalTextRun SCXW183411263 BCX0\">PDF\/UA-standaard<\/span><span class=\"NormalTextRun SCXW183411263 BCX0\"> en of alle inhoud <\/span><\/span><span class=\"TextRun SCXW183411263 BCX0\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW183411263 BCX0\">(zoals tabellen, afbeeldingen en knoppen) leesbaar is voor screenreaders. Tools zoals PAC 2021 helpen bij automatische toetsing.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2151\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2151\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Moet ik al mijn bestaande documenten aanpassen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2151\" class=\"elementor-element elementor-element-aa798f4 e-con-full e-flex e-con e-child\" data-id=\"aa798f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-816ab57 elementor-widget elementor-widget-text-editor\" data-id=\"816ab57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW267928189 BCX0\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW267928189 BCX0\">Niet altijd. Begin met documenten die regelmatig worden gebruikt of openbaar gedeeld, zoals facturen en voorwaarden. Nieuwe<\/span><span class=\"NormalTextRun SCXW267928189 BCX0\">, toegankelijke<\/span><span class=\"NormalTextRun SCXW267928189 BCX0\"> documenten kunt u voortaan genereren met <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW267928189 BCX0\">OpenText<\/span> <span class=\"NormalTextRun SCXW267928189 BCX0\">Output Server<\/span><span class=\"NormalTextRun SCXW267928189 BCX0\">.<\/span><\/span><span class=\"EOP SCXW267928189 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2152\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2152\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wat betekent PDF\/UA precies? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2152\" class=\"elementor-element elementor-element-eae2750 e-con-full e-flex e-con e-child\" data-id=\"eae2750\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12588c9 elementor-widget elementor-widget-text-editor\" data-id=\"12588c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW87670842 BCX0\">PDF\/UA (Universal Accessibility) is de internationale standaard voor toegankelijke <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW87670842 BCX0\">PDF\u2019s<\/span><span class=\"NormalTextRun SCXW87670842 BCX0\">. Hiermee kunnen hulpmiddelen zoals screenreaders de structuur van een document correct lezen en navigeren.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Hoe weet ik of mijn documenten voldoen aan de European Accessibility Act?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Controleer of uw documenten voldoen aan de PDF\\\/UA-standaard en of alle inhoud (zoals tabellen, afbeeldingen en knoppen) leesbaar is voor screenreaders. Tools zoals PAC 2021 helpen bij automatische toetsing.\"}},{\"@type\":\"Question\",\"name\":\"Moet ik al mijn bestaande documenten aanpassen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Niet altijd. Begin met documenten die regelmatig worden gebruikt of openbaar gedeeld, zoals facturen en voorwaarden. Nieuwe, toegankelijke documenten kunt u voortaan genereren met OpenText Output Server.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Wat betekent PDF\\\/UA precies?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"PDF\\\/UA (Universal Accessibility) is de internationale standaard voor toegankelijke PDF\\u2019s. Hiermee kunnen hulpmiddelen zoals screenreaders de structuur van een document correct lezen en navigeren.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Waarom digitale documenten cruciaal zijn\u00a0 Een groot deel van de digitale toegankelijkheid draait om documenten. Facturen, polisvoorwaarden, offertes en klantbrieven moeten sinds 2025 toegankelijk zijn voor iedereen. Toch is dit vaak een onderbelicht onderdeel van EAA-compliance.\u00a0 De uitdaging\u00a0 Veel organisaties werken met handmatige documentprocessen of verouderde sjablonen. Dat maakt het bijna onmogelijk om consistent toegankelijke [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":2753,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_ppma_block_editor_authors":""},"categories":[33],"tags":[36],"ppma_author":[27],"class_list":["post-4589","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-european-accessibility-act-eaa-digitale-toegankelijkheid","tag-hidden-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>De impact van de European Accessibility Act op digitale documenten en klantcommunicatie - TCF<\/title>\n<meta name=\"description\" content=\"Een groot deel van de digitale toegankelijkheid draait om documenten. 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