{"id":4694,"date":"2026-01-14T15:33:51","date_gmt":"2026-01-14T15:33:51","guid":{"rendered":"https:\/\/tcfirm.nl\/?p=4694"},"modified":"2026-08-26T14:01:23","modified_gmt":"2026-08-26T14:01:23","slug":"exstream-in-de-financiele-sector-real-time-communicatie-bij-nationale-nederlanden","status":"publish","type":"post","link":"https:\/\/tcfirm.nl\/en\/exstream-in-de-financiele-sector-real-time-communicatie-bij-nationale-nederlanden\/","title":{"rendered":"Exstream in de financi\u00eble sector: real-time communicatie bij Nationale Nederlanden"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Banken\u00a0en\u00a0verzekeraars\u00a0eisen\u00a0snelheid\u00a0en\u00a0betrouwbaarheid\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Financi\u00eble instellingen kampen met complexe regelgeving en hoge verwachtingen van hun klanten. Toen Nationale Nederlanden (NN) nieuwe spaarproducten lanceerde, ontwikkelde het een geheel nieuw bancair applicatieplatform. Daarbij bleek dat het standaard\u2011administratiesysteem geen krachtige documentoutput kon leveren. Daarom koos NN voor een specifieke outputoplossing op basis van OpenText Exstream.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Complexe\u00a0documentstromen\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">NN stond voor de uitdaging om veertig complexe documenten te genereren, met talloze businessrules en overlappende outputkanalen. Denk aan fysieke brieven voor jaaroverzichten, e\u2011mails voor dagelijkse communicatie en berichten via het extranet voor intermediairs. Exstream maakte het mogelijk om deze regels in \u00e9\u00e9n matrix te beheren, waardoor documenten en mailpacks altijd correct en effici\u00ebnt bij de juiste ontvangers terechtkomen,.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Real\u2011time\u00a0bevestiging\u00a0aan\u00a0klanten\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Een uitgangspunt van NN\u2019s aanpak is dat klanten direct een bevestiging krijgen wanneer zij een aanvraag doen. Met Exstream ontvangt een klant bijvoorbeeld tijdens het gesprek met een intermediair direct een offerte of bevestiging via zijn smartphone. Dit cre\u00ebert een optimale klantbeleving en verhoogt de transactiesnelheid.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Snelheid\u00a0van\u00a0implementatie\u00a0met\u00a0tcf.\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Het project vergde externe expertise. tcf. bouwde, testte en leverde de eerste vijf documentstromen binnen zeven dagen. De volgende vijftien documenten werden binnen vijftien dagen opgeleverd. Dankzij deze snelheid en effici\u00ebntie kon NN zijn nieuwe product snel naar de markt brengen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Voldoen\u00a0aan\u00a0strenge\u00a0regelgeving\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Financi\u00eble producten zoals pensioenspaarrekeningen kennen strikte regels. Exstream zorgt ervoor dat alle documentatie \u2013 van offertes tot jaaroverzichten \u2013 voldoet aan wettelijke vereisten. De businessrules binnen Exstream kunnen eenvoudig worden aangepast wanneer regelgeving verandert, zonder dat er nieuwe code nodig is.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Integratie\u00a0met\u00a0bestaande\u00a0IT\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Exstream sluit eenvoudig aan op bestaande systemen via API\u2019s en koppelingen. Uw organisatie hoeft het bestaande landschap niet aan te passen; Exstream fungeert als krachtige outputlaag boven op uw backend.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Meer\u00a0weten?\u00a0<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lees het&nbsp;volledige&nbsp;<a href=\"https:\/\/tcfirm.nl\/en\/nationale-nederlanden\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nationale Nederlanden caseverhaal<\/a>&nbsp;voor&nbsp;alle details.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ontdek&nbsp;hoe&nbsp;<a href=\"https:\/\/tcfirm.nl\/en\/automating-invoice-processing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automating invoice processing<\/a>&nbsp;en&nbsp;<a href=\"https:\/\/tcfirm.nl\/en\/enterprise-content-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Enterprise Content Management<\/a>&nbsp;aansluiten&nbsp;op&nbsp;Exstream&nbsp;voor&nbsp;een&nbsp;end\u2011to\u2011end&nbsp;documentstrategie.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Neem contact op\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wilt u net&nbsp;als&nbsp;Nationale&nbsp;Nederlanden&nbsp;uw&nbsp;klanten&nbsp;realtime&nbsp;bevestigingen&nbsp;sturen? Neem contact met&nbsp;ons&nbsp;op via&nbsp;onze&nbsp;<a href=\"https:\/\/tcfirm.nl\/en\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">contactpagina<\/a>&nbsp;of plan&nbsp;een&nbsp;demo in met&nbsp;Exstream.&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Financi\u00eble instellingen kampen met complexe regelgeving en hoge verwachtingen van hun klanten.<\/p>","protected":false},"author":7,"featured_media":2766,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_ppma_block_editor_authors":""},"categories":[14,32],"tags":[36],"ppma_author":[27],"class_list":["post-4694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","category-exstream-customer-experience","tag-hidden-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Exstream in de financi\u00eble sector: real-time communicatie bij Nationale Nederlanden - TCF<\/title>\n<meta name=\"description\" content=\"Financi\u00eble instellingen kampen met complexe regelgeving en hoge verwachtingen van hun klanten. 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