{"id":4796,"date":"2026-02-19T07:47:24","date_gmt":"2026-02-19T07:47:24","guid":{"rendered":"https:\/\/tcfirm.nl\/?p=4796"},"modified":"2026-03-23T11:53:55","modified_gmt":"2026-03-23T11:53:55","slug":"van-streamserve-naar-exstream-toekomstgerichte-modernisering","status":"publish","type":"post","link":"https:\/\/tcfirm.nl\/en\/van-streamserve-naar-exstream-toekomstgerichte-modernisering\/","title":{"rendered":"Van\u00a0StreamServe\u00a0naar\u00a0Exstream:\u00a0toekomstgerichte\u00a0modernisering\u00a0"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Waarom&nbsp;overstappen?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Veel&nbsp;organisaties&nbsp;gebruiken&nbsp;nog&nbsp;steeds&nbsp;StreamServe&nbsp;voor&nbsp;documentoutput.&nbsp;Hoewel&nbsp;StreamServe&nbsp;ooit&nbsp;baanbrekend&nbsp;was,&nbsp;voldoet&nbsp;het&nbsp;niet&nbsp;meer&nbsp;aan&nbsp;de&nbsp;eisen&nbsp;van&nbsp;moderne&nbsp;klantcommunicatie. Met de&nbsp;integratie&nbsp;van&nbsp;Exstream&nbsp;in het&nbsp;StreamServe\u2011portfolio&nbsp;heeft&nbsp;OpenText&nbsp;een&nbsp;toekomstbestendige&nbsp;oplossing&nbsp;die omnichannel, cloud\u2011native&nbsp;en&nbsp;gebruiksvriendelijk&nbsp;is.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Verouderde&nbsp;systemen&nbsp;beperken&nbsp;groei<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">StreamServe&nbsp;is&nbsp;vaak&nbsp;ge\u00efnstalleerd&nbsp;als&nbsp;on-premises&nbsp;oplossing. Het&nbsp;onderhouden&nbsp;van&nbsp;deze&nbsp;infrastructuur&nbsp;kost&nbsp;tijd&nbsp;en&nbsp;geld. Ook&nbsp;ontbreekt&nbsp;het&nbsp;aan&nbsp;eenvoudige&nbsp;integraties&nbsp;met&nbsp;moderne&nbsp;CRM\u2011&nbsp;en&nbsp;ERP\u2011systemen,&nbsp;waardoor&nbsp;het&nbsp;lastig&nbsp;is om&nbsp;gepersonaliseerde&nbsp;communicatie&nbsp;op&nbsp;schaal&nbsp;te&nbsp;leveren.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>De&nbsp;voordelen&nbsp;van&nbsp;migreren&nbsp;naar&nbsp;Exstream<\/strong>&nbsp;<\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Omnichannel output<\/strong><strong>\u00a0<\/strong><strong>\u2013<\/strong>\u00a0Exstream\u00a0ondersteunt\u00a0directe\u00a0communicatie\u00a0via e\u2011mail,\u00a0sms,\u00a0mobiele\u00a0app\u00a0en\u00a0print.\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Samenwerking<\/strong><strong>\u00a0<\/strong><strong>tussen<\/strong><strong>\u00a0IT\u00a0<\/strong><strong>en<\/strong><strong>\u00a0business<\/strong><strong>\u00a0<\/strong><strong>\u2013<\/strong>\u00a0Dankzij\u00a0Composition Center\u00a0kunnen\u00a0niet-technische\u00a0medewerkers\u00a0documenten\u00a0beheren.\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Kostenreductie<\/strong><strong>\u00a0<\/strong><strong>\u2013<\/strong>\u00a0Exstream\u00a0verlaagt\u00a0de total cost of ownership\u00a0doordat\u00a0u\u00a0geen\u00a0meerdere\u00a0tools\u00a0hoeft\u00a0te\u00a0onderhouden.\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Toekomstbestendig<\/strong><strong>\u00a0<\/strong><strong>\u2013<\/strong>\u00a0OpenText\u00a0innoveert\u00a0voortdurend,\u00a0onder\u00a0meer\u00a0met AI\u00a0en\u00a0generatieve\u00a0communicatie.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Succesverhaal&nbsp;van DSW<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">De\u00a0zorgverzekeraar\u00a0DSW\u00a0stapte\u00a0in 2006\u00a0over op\u00a0StreamServe\u00a0toen\u00a0de\u00a0outputmogelijkheden\u00a0van\u00a0hun\u00a0mainframe\u00a0tekortschoten. Met\u00a0een\u00a0eigen team van\u00a0meer\u00a0dan 100 IT\u2019<s>\u2011<\/s>ers\u00a0bouwen\u00a0ze het\u00a0liefst\u00a0alles\u00a0zelf. Toch\u00a0kozen\u00a0ze\u00a0bewust\u00a0voor\u00a0tcf. om de\u00a0StreamServe\u00a0suite\u00a0te\u00a0implementeren\u00a0en\u00a0later\u00a0te\u00a0upgraden.\u00a0Dankzij\u00a0tcf.\u2019s\u00a0begeleiding\u00a0maakten\u00a0zij\u00a0de\u00a0overstap\u00a0naar\u00a0de\u00a0ge\u00efntegreerde\u00a0Exstream\u2011suite,\u00a0waarmee\u00a0ze\u00a0zowel\u00a0fysieke\u00a0print\u00a0als\u00a0e\u2011mail\u00a0stroomlijnen. Het\u00a0resultaat:\u00a0hogere\u00a0outputbetrouwbaarheid\u00a0en\u00a0een\u00a0print\u2011naar\u2011digitaal\u00a0ratio van 40:60.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Aanpak&nbsp;voor&nbsp;een&nbsp;soepele&nbsp;transitie<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Inventarisatie<\/strong><strong>\u00a0<\/strong><strong>en<\/strong><strong>\u00a0roadmap<\/strong><strong>\u00a0<\/strong><strong>\u2013\u00a0<\/strong>Breng\u00a0uw\u00a0huidige\u00a0documentstromen\u00a0en\u00a0systemen\u00a0in\u00a0kaart.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Proof of concept<\/strong><strong>\u00a0<\/strong><strong>\u2013<\/strong>\u00a0Start met\u00a0\u00e9\u00e9n\u00a0documentstroom\u00a0om\u00a0Exstream\u00a0naast\u00a0StreamServe\u00a0te\u00a0testen.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Geleidelijke<\/strong><strong>\u00a0<\/strong><strong>migratie<\/strong><strong>\u00a0<\/strong><strong>\u2013<\/strong>\u00a0Voer\u00a0Exstream\u00a0parallel in,\u00a0waarbij\u00a0oude\u00a0stromen\u00a0stap\u00a0voor\u00a0stap\u00a0worden\u00a0gemigreerd.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Training van\u00a0<\/strong><strong>gebruikers<\/strong><strong>\u00a0<\/strong><strong>\u2013<\/strong>\u00a0Leid\u00a0uw\u00a0medewerkers\u00a0op om\u00a0zelf\u00a0templates\u00a0te\u00a0beheren\u00a0via Composition Center.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Meer&nbsp;weten&nbsp;over&nbsp;modernisering?<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lees de\u00a0<a href=\"https:\/\/tcfirm.nl\/en\/dsw\/\" target=\"_blank\" rel=\"noreferrer noopener\">DSW\u2011case<\/a>\u00a0waarin\u00a0zij\u00a0de\u00a0overstap\u00a0maakten\u00a0van\u00a0StreamServe\u00a0naar\u00a0Exstream.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wilt u\u00a0uw\u00a0documentoutput\u00a0integreren\u00a0met\u00a0contentbeheer?\u00a0Ontdek\u00a0<a href=\"https:\/\/tcfirm.nl\/en\/enterprise-content-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Enterprise Content Management<\/a>.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Neem contact op<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Benieuwd&nbsp;hoe u van&nbsp;StreamServe&nbsp;naar&nbsp;Exstream&nbsp;overstapt?&nbsp;Neem contact op&nbsp;via&nbsp;onze&nbsp;<a href=\"https:\/\/tcfirm.nl\/en\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">contactpagina<\/a>. We&nbsp;helpen&nbsp;u met&nbsp;een&nbsp;stappenplan&nbsp;voor&nbsp;een&nbsp;soepele&nbsp;migratie.&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Veel\u00a0organisaties\u00a0gebruiken\u00a0nog\u00a0steeds\u00a0StreamServe\u00a0voor\u00a0documentoutput.\u00a0Hoewel\u00a0StreamServe\u00a0ooit\u00a0baanbrekend\u00a0was,\u00a0voldoet\u00a0het\u00a0niet\u00a0meer\u00a0aan\u00a0de\u00a0eisen\u00a0van\u00a0moderne\u00a0klantcommunicatie. Met de\u00a0integratie\u00a0van\u00a0Exstream\u00a0in het\u00a0StreamServe\u2011portfolio\u00a0heeft\u00a0OpenText\u00a0een\u00a0toekomstbestendige\u00a0oplossing\u00a0die omnichannel, cloud\u2011native\u00a0en\u00a0gebruiksvriendelijk\u00a0is.\u00a0<\/p>","protected":false},"author":7,"featured_media":2753,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[14,32],"tags":[36],"ppma_author":[27],"class_list":["post-4796","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs","category-exstream-customer-experience","tag-hidden-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Van\u00a0StreamServe\u00a0naar\u00a0Exstream:\u00a0toekomstgerichte\u00a0modernisering\u00a0 - TCF<\/title>\n<meta name=\"description\" content=\"Veel\u00a0organisaties\u00a0gebruiken\u00a0nog\u00a0steeds\u00a0StreamServe\u00a0voor\u00a0documentoutput.\u00a0Hoewel\u00a0StreamServe\u00a0ooit\u00a0baanbrekend\u00a0was,\u00a0voldoet\u00a0het\u00a0niet\u00a0meer\u00a0aan\u00a0de\u00a0eisen\u00a0van\u00a0moderne\u00a0klantcommunicatie. Met de\u00a0integratie\u00a0van\u00a0Exstream\u00a0in het\u00a0StreamServe\u2011portfolio\u00a0heeft\u00a0OpenText\u00a0een\u00a0toekomstbestendige\u00a0oplossing\u00a0die omnichannel, cloud\u2011native\u00a0en\u00a0gebruiksvriendelijk\u00a0is.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tcfirm.nl\/en\/van-streamserve-naar-exstream-toekomstgerichte-modernisering\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Van\u00a0StreamServe\u00a0naar\u00a0Exstream:\u00a0toekomstgerichte\u00a0modernisering\u00a0 - TCF\" \/>\n<meta property=\"og:description\" content=\"Veel\u00a0organisaties\u00a0gebruiken\u00a0nog\u00a0steeds\u00a0StreamServe\u00a0voor\u00a0documentoutput.\u00a0Hoewel\u00a0StreamServe\u00a0ooit\u00a0baanbrekend\u00a0was,\u00a0voldoet\u00a0het\u00a0niet\u00a0meer\u00a0aan\u00a0de\u00a0eisen\u00a0van\u00a0moderne\u00a0klantcommunicatie. 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