{"id":5006,"date":"2026-05-15T09:21:37","date_gmt":"2026-05-15T09:21:37","guid":{"rendered":"https:\/\/tcfirm.nl\/?p=5006"},"modified":"2026-05-02T09:28:12","modified_gmt":"2026-05-02T09:28:12","slug":"exstream-het-klantcommunicatieplatform-voor-omnichannel-beleving","status":"publish","type":"post","link":"https:\/\/tcfirm.nl\/en\/exstream-het-klantcommunicatieplatform-voor-omnichannel-beleving\/","title":{"rendered":"Exstream: h\u00e9t klantcommunicatieplatform voor\u00a0omnichannel\u00a0beleving\u00a0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5006\" class=\"elementor elementor-5006\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52cd38b0 e-flex e-con-boxed e-con e-parent\" data-id=\"52cd38b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-163c9a1e elementor-widget elementor-widget-text-editor\" data-id=\"163c9a1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Klanten verwachten persoonlijke communicatie via het kanaal van hun keuze:\u00a0social\u00a0media, e\u2011mail, sms of fysieke post.\u00a0<\/span><b><span data-contrast=\"auto\">OpenText\u00a0Exstream<\/span><\/b><span data-contrast=\"auto\">\u00a0is het #1 customer\u2011experienceplatform\u00a0dat dit mogelijk maakt. Het platform biedt \u00e9\u00e9n omgeving om consistente en gepersonaliseerde berichten te genereren en te distribueren. Op deze pagina leggen we uit hoe\u00a0Exstream\u00a0uw klantrelaties versterkt en compliant communicatie faciliteert.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Altijd verbonden met uw klant<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Exstream\u00a0zorgt ervoor dat berichten altijd in lijn zijn met uw huisstijl en dat de juiste content automatisch naar de juiste ontvanger gaat. Dit is essentieel voor gereguleerde sectoren zoals financi\u00eble dienstverlening, verzekeringen en overheden. Dankzij centrale sjablonen kunnen wijzigingen direct worden toegepast op alle kanalen, zodat u eenvoudig voldoet aan nieuwe regelgeving en een consistente klantervaring biedt.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Vier voordelen van\u00a0Exstream<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/h2>\n<ol>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Voorkeurskanaal\u2011benadering<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2013 u communiceert via\u00a0social\u00a0media, e\u2011mail, sms en fysieke post. U bereikt klanten waar ze zich ook bevinden met dezelfde boodschap en huisstijl.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Meer klantbetrokkenheid<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2013 persoonlijke communicatie verhoogt de betrokkenheid en stimuleert merkloyaliteit. Relevante en tijdige boodschappen leiden tot langdurige klantrelaties.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Lifelong\u00a0loyalty<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2013 door iedere interactie te personaliseren ontstaat een duurzame relatie en verhoogt u de\u00a0lifetime\u00a0value\u00a0van klanten.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Aptos\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Business\u00a0rules\u00a0en compliance<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2013 vooraf ingestelde business\u00a0rules\u00a0zorgen ervoor dat iedere uiting voldoet aan uw interne richtlijnen en wettelijke vereisten. U bent altijd compliant en voorkomt fouten.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ol>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Naadloze integratie en slimme logica<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Exstream\u00a0integreert met ERP\u2011 en CRM\u2011systemen zoals SAP, Salesforce en Microsoft Dynamics. Hierdoor kunt u data rechtstreeks uit uw bronsystemen gebruiken om gepersonaliseerde content te genereren. Business\u00a0rules\u00a0combineren bedrijfslogica met deze data, zodat documenten automatisch worden samengesteld en verstuurd. De\u00a0Composition\u00a0Center\u2011module maakt het mogelijk voor marketeers en klantadviseurs om zelf communicaties te cre\u00ebren en aan te passen, zonder IT\u2011kennis. IT fungeert als ondersteunende partner, terwijl de business het tempo bepaalt.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Van\u00a0legacy\u00a0naar\u00a0omnichannel\u00a0en duurzame relaties<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Veel organisaties werken nog met verouderde outputsystemen zoals\u00a0StreamServe. De overstap naar\u00a0Exstream\u00a0verlaagt de\u00a0total\u00a0cost\u00a0of\u00a0ownership\u00a0doordat u een\u00a0cloud\u2011native platform met\u00a0omnichannel\u00a0benadering krijgt. Tegelijkertijd bouwt u aan duurzame klantrelaties: relevante communicatie op het juiste moment vergroot loyaliteit, retentie en\u00a0upselling. Onze blog\u00a0<\/span><a href=\"https:\/\/tcfirm.nl\/exstream-als-kloppend-hart-van-moderne-klantcommunicatie\/\"><b><span data-contrast=\"none\">Exstream als kloppend hart van moderne klantcommunicatie<\/span><\/b><\/a><span data-contrast=\"auto\">\u00a0biedt meer achtergrond.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Kansen en optimalisatie<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:299,&quot;335559739&quot;:299}\">\u00a0<\/span><\/h2>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"16\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Omnichannel\u00a0bereik<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2013 klanten ontvangen berichten via hun voorkeurskanaal met een consistente huisstijl.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"16\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Hogere engagement<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2013 persoonlijke en tijdige communicatie verhoogt betrokkenheid en loyaliteit.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"16\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Compliance en efficiency<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2013 business\u00a0rules\u00a0garanderen naleving van regelgeving en stroomlijnen het communicatieproces.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"16\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Zelfstandig beheer<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2013 marketingteams kunnen zonder IT\u2011kennis content aanpassen en publiceren via\u00a0Composition\u00a0Center.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"16\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Kosteneffici\u00ebntie<\/span><\/b><span data-contrast=\"auto\">\u00a0\u2013 een\u00a0cloud\u2011native platform met\u00a0omnichannel\u00a0functies vermindert infrastructuurkosten en handmatige conversies.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0207614 elementor-widget elementor-widget-n-accordion\" data-id=\"0207614\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2120\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2120\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Via welke kanalen communiceert Exstream? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2120\" class=\"elementor-element elementor-element-c527f84 e-con-full e-flex e-con e-child\" data-id=\"c527f84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d50a7ea elementor-widget elementor-widget-text-editor\" data-id=\"d50a7ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SpellingErrorV2Themed SCXW64602358 BCX0\">Exstream<\/span><span class=\"NormalTextRun SCXW64602358 BCX0\">\u00a0ondersteunt\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW64602358 BCX0\">social<\/span><span class=\"NormalTextRun SCXW64602358 BCX0\">\u00a0media, e\u2011mail, sms en fysieke post, waardoor u klanten via hun voorkeurskanaal kunt bereiken.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2121\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2121\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hoe helpt Exstream bij compliance? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2121\" class=\"elementor-element elementor-element-2579383 e-con-full e-flex e-con e-child\" data-id=\"2579383\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2322cda elementor-widget elementor-widget-text-editor\" data-id=\"2322cda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW162615755 BCX0\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW162615755 BCX0\">Exstream<\/span><span class=\"NormalTextRun SCXW162615755 BCX0\">\u00a0is\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW162615755 BCX0\">cloud<\/span><span class=\"NormalTextRun SCXW162615755 BCX0\">\u2011native, ondersteunt\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW162615755 BCX0\">omnichannel<\/span><span class=\"NormalTextRun SCXW162615755 BCX0\">\u00a0communicatie en integreert AI en generatieve technologie, waardoor u voorbereid bent op de toekomst.<\/span><\/span><span class=\"EOP SCXW162615755 BCX0\" data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2122\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2122\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is IT nodig voor contentbeheer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2122\" class=\"elementor-element elementor-element-fe570a0 e-con-full e-flex e-con e-child\" data-id=\"fe570a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d8c46e elementor-widget elementor-widget-text-editor\" data-id=\"4d8c46e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW118529715 BCX0\">Nee, de\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW118529715 BCX0\">Composition<\/span><span class=\"NormalTextRun SCXW118529715 BCX0\">\u00a0Center\u2011module maakt het mogelijk voor niet\u2011technische medewerkers om content te cre\u00ebren en te publiceren. IT speelt alleen een ondersteunende rol.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2123\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2123\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Hoe integreert Exstream met mijn systemen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2123\" class=\"elementor-element elementor-element-13a7d80 e-con-full e-flex e-con e-child\" data-id=\"13a7d80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-790f603 elementor-widget elementor-widget-text-editor\" data-id=\"790f603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW171276238 BCX0\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW171276238 BCX0\"> Het platform sluit naadloos aan op ERP\u2011 en CRM\u2011systemen zoals SAP, Salesforce en Microsoft Dynamics. Hierdoor gebruikt u bestaande klantdata voor gepersonaliseerde communicatie.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2124\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2124\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Waarom overstappen van een legacy oplossing? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2124\" class=\"elementor-element elementor-element-fedf8ee e-con-full e-flex e-con e-child\" data-id=\"fedf8ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcb625f elementor-widget elementor-widget-text-editor\" data-id=\"fcb625f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW120113882 BCX0\">Oude systemen zoals\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW120113882 BCX0\">StreamServe<\/span><span class=\"NormalTextRun SCXW120113882 BCX0\">\u00a0zijn vaak duur in onderhoud en beperken uw communicatiekanalen.\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW120113882 BCX0\">Exstream<\/span><span class=\"NormalTextRun SCXW120113882 BCX0\">\u00a0verlaagt de kosten, vereenvoudigt beheer en ondersteunt\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW120113882 BCX0\">omnichannel<\/span><span class=\"NormalTextRun SCXW120113882 BCX0\">\u00a0communicatie.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Via welke kanalen communiceert Exstream?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Exstream\\u00a0ondersteunt\\u00a0social\\u00a0media, e\\u2011mail, sms en fysieke post, waardoor u klanten via hun voorkeurskanaal kunt bereiken.\"}},{\"@type\":\"Question\",\"name\":\"Hoe helpt Exstream bij compliance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Exstream\\u00a0is\\u00a0cloud\\u2011native, ondersteunt\\u00a0omnichannel\\u00a0communicatie en integreert AI en generatieve technologie, waardoor u voorbereid bent op de toekomst.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Is IT nodig voor contentbeheer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nee, de\\u00a0Composition\\u00a0Center\\u2011module maakt het mogelijk voor niet\\u2011technische medewerkers om content te cre\\u00ebren en te publiceren. IT speelt alleen een ondersteunende rol.\"}},{\"@type\":\"Question\",\"name\":\"Hoe integreert Exstream met mijn systemen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Het platform sluit naadloos aan op ERP\\u2011 en CRM\\u2011systemen zoals SAP, Salesforce en Microsoft Dynamics. 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Met\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW225446870 BCX0\">Exstream<\/span><span class=\"NormalTextRun SCXW225446870 BCX0\">\u00a0zet u de volgende stap naar persoonlijke en consistente communicatie over alle kanalen. Plan een adviesgesprek om te ontdekken hoe u uw\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW225446870 BCX0\">legacy<\/span><span class=\"NormalTextRun SCXW225446870 BCX0\">\u00a0platform kunt vervangen en welke voordelen dit oplevert.<\/span><\/span><span class=\"EOP SCXW225446870 BCX0\" data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Klanten verwachten persoonlijke communicatie via het kanaal van hun keuze:\u00a0social\u00a0media, e\u2011mail, sms of fysieke post.\u00a0OpenText\u00a0Exstream\u00a0is het #1 customer\u2011experienceplatform\u00a0dat dit mogelijk maakt. Het platform biedt \u00e9\u00e9n omgeving om consistente en gepersonaliseerde berichten te genereren en te distribueren. Op deze pagina leggen we uit hoe\u00a0Exstream\u00a0uw klantrelaties versterkt en compliant communicatie faciliteert.\u00a0 Altijd verbonden met uw klant\u00a0 Exstream\u00a0zorgt [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4665,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[35],"tags":[36],"ppma_author":[28],"class_list":["post-5006","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-extended-ecm-documentbeheer","tag-hidden-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Exstream: h\u00e9t klantcommunicatieplatform voor\u00a0omnichannel\u00a0beleving\u00a0 - TCF<\/title>\n<meta name=\"description\" content=\"Klanten verwachten persoonlijke communicatie via het kanaal van hun keuze: social media, e\u2011mail, sms of fysieke post. 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