Cases

Boels Rental, a household name in the European machinery and equipment rental market, was ready for an upgrade of their invoice processing solution. The decision to implement Vendor Invoice Management (VIM) was a logical next step in their chosen SAP strategy. For this case study, we spoke with project manager Pascal Palmen about the implementation process. “tcf.’s advisory role is excellent.”

When Dutch insurance provider Nationale Nederlanden introduced new savings accounts products, they developed a completely new banking application that required modern document output. Forty new, complex documents were involved in making this application run smoothly. The result? Customers now receive instant confirmation, and transaction speed has increased significantly.

DSW is a Dutch health insurance provider with over 600,000 policyholders. Their slogan “good for you” indicates that they provide everyone with accessible, affordable and high-quality healthcare.

Dutch insurance cooperative Achmea is the parent company of brands like Centraal Beheer, Interpolis, and Zilveren Kruis. With a total of 10.2 million policyholders, Achmea is the largest insurance company in the Netherlands. A fixture in Dutch society for – and because of – its customers ever since its establishment in 1811, Achmea has made sure generations of people can keep living their lives when it matters most.

The optometrist brand Hans Anders is part of the Hans Anders Retail Group, and has more than 400 stores in the Netherlands and Belgium. Additionally, through the acquisition of competitor eyes+ more in 2018, they have another 170 stores in Germany, the Netherlands, Belgium, and Austria. In Sweden, the group operates under the brand name Direkt Optik, with 40 stores. With the slogan 'Dat maakt Hans Anders,' [clever wordplay that can either mean ‘that sets Hans apart or ‘that defines Hans Anders’] they aim to make good hearing and sight affordable – and thereby, accessible – to everyone.